ORDERS

  • Does my CANDYJAM order include a paper inoice?

    No - all information relating to your order is sent to the email address provided at the time of purchase.

  • I haven't recieved a confirmation email.

    First - check your junk/spam folder. If you can’t find or haven’t received your order confirmation email after 24 hours - please contact us via our contact form.

  • How do I amend my order?

    Contact us ASAP via our contact form. Please include:

    1. Order Number

    2. Details of the change requested (ie. amend gift message)

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